top of page

Privacy Policy

A Legal Disclaimer

Legal Disclaimer

General Information Only
The information provided on this website is for general informational purposes only and should not be considered as professional advice. While every effort is made to ensure the accuracy and reliability of the information presented, Melbourne Media Agency does not guarantee the completeness, accuracy, or timeliness of the information.

​

No Guarantees of Results
Melbourne Media Agency provides marketing, content creation, and branding services designed to help businesses improve their online presence and engagement. However, the success of any marketing strategy depends on various factors, including audience behavior, market conditions, and the execution of campaigns. Therefore, we do not guarantee specific results such as increased revenue, leads, or social media followers.

​

Third-Party Tools and Platforms
Our services may involve the use of third-party tools and platforms (e.g., social media, advertising platforms, and CRMs). Melbourne Media Agency is not responsible for any changes, errors, or downtime experienced on these platforms and cannot be held liable for any impact this may have on your campaigns.

​

Client Responsibility
Clients are responsible for providing accurate and timely information, approvals, and payments necessary for the completion of services. Melbourne Media Agency is not responsible for delays or issues arising from the client's failure to fulfill these obligations.

Copyright and Intellectual Property
All content, including text, images, videos, and designs created by Melbourne Media Agency for our clients, is subject to copyright laws. Usage rights will be explicitly defined in our service agreements. Unauthorized reproduction, distribution, or use of this content without written permission is prohibited.

​

No Endorsement
Any links to third-party websites or references to third-party products, services, or businesses are provided for your convenience and do not constitute an endorsement or recommendation by Melbourne Media Agency.

​

Limitation of Liability
Melbourne Media Agency shall not be held liable for any damages, losses, or claims arising from the use of our website, products, or services, except as outlined in our contractual agreements.

​

Contact Information
For further details about our terms of service or to clarify any information, please contact us at info@melbournemediaagency.com or visit our Terms and Conditions page.

By using this website and engaging our services, you acknowledge and agree to these terms.

Privacy Policy - the basics

Effective Date: 9th January 2025

Melbourne Media Agency ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us:

  • Name, email address, phone number, and business details when you contact us or sign up for our services.

  • Payment information when you purchase our products or services.

b. Information Automatically Collected:

  • IP addresses, browser type, and operating system through cookies and similar technologies to enhance your browsing experience.

  • Usage data, such as the pages you visit, time spent on the site, and referral URLs.

c. Information from Third Parties:

  • Information from social media platforms, CRMs, or advertising platforms connected to our services.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide and manage our marketing, content creation, and branding services.

  • Communication: To respond to inquiries, provide updates, and deliver customer support.

  • Marketing: To send promotional materials, special offers, and information about our services, subject to your preferences.

  • Improvement: To analyze website usage and improve our website, services, and user experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party providers who assist us in delivering our services (e.g., payment processors, CRM providers).

  • Legal Obligations: Authorities when required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to recognize your preferences and tailor our services.

Your Choices:

  • You can adjust your browser settings to refuse cookies. However, this may affect the functionality of certain features on our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Despite these efforts, no system can guarantee complete security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of receiving marketing communications.

  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly for the latest updates.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

By using our website and services, you consent to this Privacy Policy.

bottom of page